Privacy policy

Last updated: 4 October 2026

Who we are

DANBI is the controller of personal information collected through danbishower.com.

Contact: mustafa@danbishower.com
Address: 21–23 Melcombe St, London NW1 6AG, United Kingdom

Our store is hosted by Shopify.

Information we collect

Depending on how you interact with us, we collect:

Your name, email address, telephone number, billing address and delivery address.
Order details, payment status, transaction references and return information.
Information you provide when contacting us.
Account details, if you create an account.
Device, browser, IP address and website interaction information, including through cookies where applicable.

Payment details are handled by our payment providers. We do not need your full card details to provide customer support; please do not email them to us.

Why we use information

We use personal information to:

Process payments, fulfil orders, provide delivery updates and handle returns. Our lawful basis is performance of our contract with you.
Respond to enquiries and resolve complaints. We rely on contract or our legitimate interest in providing customer support.
Prevent fraud and protect our store. We rely on our legitimate interest in maintaining a secure business.
Maintain records and meet legal obligations. We rely on legal obligation.
Send marketing and use advertising technologies where legally permitted. We obtain consent where required and provide ways to withdraw it.

Who receives information

We share necessary information with service providers involved in running the store, including Shopify, payment providers, email providers, our sourcing and fulfilment partner, and delivery carriers.

Our fulfilment partner may receive your name, delivery address, telephone number and order details to arrange dispatch and delivery.

If we enable analytics or advertising services, relevant information may be shared with those providers according to your consent choices and applicable law.

We may also disclose information where legally required or necessary to establish or defend legal claims.

Shopify

Shopify processes information to host and operate our store and may also process some information for its own purposes under its privacy notice.

You can read more at Shopify’s privacy policy and Shopify’s privacy portal.

International transfers

Our providers may process information outside the UK. Where a transfer requires safeguards under UK data protection law, we must put an applicable lawful transfer mechanism in place.

Cookies and advertising

We use cookies needed for functions such as the shopping cart and checkout.

Where required, optional advertising and analytics technologies are used only after consent. You can manage available choices through the website’s cookie controls and your browser settings.

Declining marketing cookies does not prevent you from placing an order.

Marketing

You can unsubscribe from marketing emails using the link in the email or by contacting us. We may still send essential order, delivery and customer-service communications.

Retention

We keep information only as long as necessary for the purposes described, including order support, legal recordkeeping and resolving disputes. Retention depends on the type of record and applicable requirements.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your information, or object to certain processing.

Where we rely on consent, you can withdraw it at any time without affecting processing already carried out lawfully.

Email mustafa@danbishower.com to exercise your rights. We may request proportionate identity verification.

You can complain to the UK Information Commissioner’s Office at ico.org.uk.

Security

We take appropriate measures to protect personal information. No online service can guarantee absolute security.

Children

Our store is intended for adult customers. We do not knowingly collect children’s information for marketing.

Updates

We may update this notice as our operations change. The latest version and date will appear here.